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WHY CRM DOESN'T WORK HOW TO WIN BY LETTING CUSTOMERS MANAGE THE RELATIONSHIP

By: NEWELL, FREDERICK.
Material type: materialTypeLabelBookPublisher: NEW DELHI KOGAN PAGE 2008Description: 263.ISBN: 9780749442415.Subject(s): MANAGEMENTDDC classification: 658.812
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Delhi School of Management 		Reference 658.812 NEW (Browse shelf) Available 143696

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