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1. CONSUMER BEHAVIOR : A MANAGERIAL PERSPECTIVE

by SHARMA, DHEERAJ | SHETH, JAGDISH | MITTAL, BANWARI.

Material type: book Book Publisher: DELHI CENGAGE LEARNING INDIA PRIVATE LIMITED 2015Availability: Items available for loan: Delhi Technological University [Call number: 658.8342 SHA] (2).

2. CUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS, TOOLS AND APPLICATIONS

by SHETH, JAGDISH N | PARVATIYAR, ATUL | SHAINESH, G.

Material type: book Book Publisher: INDIA MCGRAW HILL EDUCATION (INDIA) PRIVATE LIMITED 2019Availability: Items available for loan: Delhi Technological University [Call number: 658.812 SHE] (1).

3. CUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS, TOOLS AND APPLICATIONS

by SHETH, JAGDISH N | PARVATIYAR, ATUL | SHAINESH, G.

Material type: book Book Publisher: NEW DELHI MCGRAW HILL EDUCATION (INDIA) PVT LTD 2019Availability: Items available for loan: Delhi Technological University [Call number: 658.812 SHE] (1).