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1. SERVICE MANAGEMENT OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY

by FITZSIMMONS, JAMES A | FITZSIMMONS, MONA J | BORDOLOI, SANJEEV K.

Edition: VIIIMaterial type: book Book Publisher: NEW DELHI MCGRAW-HILL EDUCATION 2018Availability: Items available for loan: Delhi Technological University [Call number: 658 FIT] (2).

2. SERVICE MANAGEMENT : OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY

by FITZSIMMONS, JAMES A | FITZSIMMONS, MONA J | BORDOLOI, SANJEEV K.

Edition: VIIIMaterial type: book Book Publisher: INDIA MCGRAW HILL EDUCATION (INDIA) PVT LTD 2019Availability: Items available for loan: Delhi Technological University [Call number: 658 FIT] (5).