000 00373nam a22001457a 4500
003 OSt
020 _a9780749477158
082 _a658.812
_bGRI
100 _aGRIGSBY, MIKE
245 _aADVANCED CUSTOMER ANALYTICS
_bTARGETING, VALUING, SEGMENTING AND LOYALTY TECHNIQUES
260 _aNEW DELHI
_bKOGAN PAGE
_c2016
300 _a249
650 _aMANAGEMENT
942 _2ddc
_cB
999 _c82406
_d82406