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WHY CRM DOESN'T WORK HOW TO WIN BY LETTING CUSTOMERS MANAGE THE RELATIONSHIP

By: NEWELL, FREDERICK.
Material type: materialTypeLabelBookPublisher: NEW DELHI KOGAN PAGE 2008Description: 263.ISBN: 9780749442415.Subject(s): MANAGEMENTDDC classification: 658.812
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Delhi School of Management 		Reference 658.812 NEW (Browse shelf) Available 143696
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658.812 GRE CRM AT THE SPEED OF LIGHT 658.812 GRI ADVANCED CUSTOMER ANALYTICS 658.812 MUL CUSTOMER RELATIONSHIP MANAGEMENT 658.812 NEW WHY CRM DOESN'T WORK 658.812 NIY LEAN CUSTOMER ENGAGEMENT 658.812 SHE CUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS, TOOLS AND APPLICATIONS 658.812 SHE CUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS, TOOLS AND APPLICATIONS

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